Shipping policy

ORDERS CANNOT BE CHANGED, MODIFIED OR CANCELED AFTER CHECKOUT. THIS INCLUDES SHIPPING ADDRESS UPDATES. WE ARE UNABLE TO CHANGE ANYTHING ONCE THE ORDER HAS BEEN RECEIVED. PLEASE DOUBLE CHECK YOUR INFORMATION. 

 

RETURNS: 

ONLINE PURCHASES:

 

PLEASE EMAIL US @ HUSHHOUSETHELABEL@GMAIL.COM FOR ANY PURCHASE ISSUES REGARDING RETURNS WITH PHOTO OF PRODUCT. ALLOW 1-2 BUSINESS DAYS FOR AN EMAIL RESPONSE.

ITEMS MUST BE IN NEW CONDITION AND CANNOT BE WORN, WASHED, OR ALTERED. NO PRICE ADJUSTMENTS FOR PREVIOUSLY PURCHASED ITEMS.

 

HUSH HOUSE RESERVES THE RIGHT TO REFUSE A STORE EXCHANGE BASED ON THE CONDITION OF THE ITEM BEING RETURNED.

 

IF AN ITEN IS RETURNED IN A CONDITION THAT WE CANNOT SELL- WE WILL SEND AN INVOICE TO SHIP BACK TO CUSTOMER. PLEASE BE AWARE THAT HUSH HOUSE IS A SMALL BUSINESS AND EVERY ITEM COUNTS AND WE CANOT OFFER FREE SHIPPING BACK IN THIS CASE.

 

THE CUSTOMER IS RESPONSIBLE FOR SHIPPING AND ARE RESPOSNIBLE WHOLLY FOR TRACKING.

 

 

-HUSH HOUSE IS NOT RESPONSIBLE FOR PACKAGES LOST OR STOLEN IN TRANSIT.

 

-THIS POLICY IS IN PLACE FROM THE DATE OF THE PURCHASE, NOT DATE OF DELIVERY.